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Recognition & career growth

I’m doing work above my job title but not getting promoted. What should I do?

If higher-level work has become your normal job, stop treating it as a temporary favour. Document the gap, ask for a formal decision and agree on what changes if the company cannot promote you now.

The short answer: make the conversation about scope and business outcomes—not how hard you work. Ask for one of three things: aligned title and pay, a dated promotion path, or a realistic reduction in responsibilities.

Warning signs that the stretch has gone too far

  • The higher-level responsibilities are permanent, but your old workload was never removed.
  • You are accountable for decisions, people or risks without matching authority.
  • Your manager repeatedly praises your performance but cannot explain the promotion criteria or date.
  • You are told to “prove yourself” again after already delivering at the higher level.

Three practical actions

  1. Map the role gap. Compare your original job description with what you now own. Add three to five measurable outcomes, dates and stakeholder feedback.
  2. Ask for a decision meeting. Request a specific outcome: title and pay alignment, written promotion criteria with a review date, or reduced scope and added support.
  3. Set a checkpoint. Confirm the discussion in writing. If nothing changes by the agreed date, decide which higher-level tasks you will stop absorbing and whether to test the external market.

A conversation script

“My role now includes responsibilities above the position I was hired for, including [examples]. I’ve summarized the outcomes and the difference in scope. I’d like us to decide whether the title and compensation can be aligned now. If not, can we agree on the exact criteria, decision owner and review date—or adjust the responsibilities to match my current role?”

Is this mainly a workload, recognition or growth problem?

Check which part of your work situation needs attention first. WorkLens reviews workload, boundaries, management, recognition and career growth, then gives you a practical next step.

Check whether recognition or growth is holding you back

Explore the five WorkLens areas

One difficult situation can involve more than one workplace pattern. Continue with the area that feels closest to your experience.